What does our We Adore Him phone number do?
Each We Adore Him site is equipped with a unique phone number that has superpowers.
Adorers can find your We Adore Him phone number on the Help page of your website.
Your We Adore Him phone number can send text messages from your site, such as commitment reminders, sub request invitations, bulk message alerts, special alerts just for admins, etc.
Your We Adore Him phone number can receive text messages from your adorers, such as responses to the above notifications, or to send an adorer their access code if they forget it.
Here are some more examples:
To easily add this phone number to your phone, request a vCard (it's like an electronic business card) by texting vcard to the chapel phone number, which makes it much easier to recognize this phone number later. Learn more.
When adorers receive a commitment reminder, if there's enough time for the automated system to find a sub, they can respond with sub to request a sub.
When adorers receive an invitation to be a sub, they can respond with yes to claim the sub request, or no to decline it.
If your chapel requires an access code, adorers can send a text message of code or access code to receive a message containing their access code.
If an adorer sends a text message containing exactly their email address, it will automatically update their account and send them the welcome email. Learn more.
To completely opt out of receiving any text messages, adorers may send the special stop keyword. This prevents them from receiving any further text messages, but they can send the special start keyword to opt back in. If adorers are having difficulty sending or receiving text messages from your We Adore Him phone number, have them send start. They can also send hello for a simple validation that the site recognizes their phone number.
If the system doesn't understand an incoming text message, it will respond with:
Sorry, we did not understand your message. This is an automated phone number.
You can review these messages at Admin » Text messages. Learn more.
Text messages en Español
The Spanish equivalents for the above messages are:
- vcard = vcard
- sub = sus
- yes = sí
- no = no
- code = código
- hello = hola
- start = start (this is not a typo)
- stop = stop (this is not a typo)
Your We Adore Him phone number can make outgoing phone calls from your site, such as commitment reminders, sub request invitations, bulk message alerts, special alerts just for admins, etc. These are interactive and your adorers can press buttons on their phone to respond to these automated calls, or press 0 to be transferred to an adoration coordinator.
Your We Adore Him phone number can receive incoming phone calls from your adorers to hear their next adoration commitment, request a sub or get an update on an earlier sub request, respond to a sub request phone call that they missed, hear the last bulk message that they missed, or press 0 to be transferred to an adoration coordinator.
You can customize which coordinator (or parish) phone number that calls are transferred to on Admin » Settings » General. You can leave this field blank to disable this feature; however, we recommend that make it easy for adorers to contact a human by entering a transfer phone number.