How do commitment reminder notifications work?

How do commitment reminder notifications work?

When an adorer makes an adoration commitment, they can optionally enable a notification to be sent before their adoration date. This notification can be sent via email (if they have an email address) or text message or phone call (if they have a phone number).

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Commitment reminder notification

Note: a reminder is automatically enabled for one-time substitution commitments. Learn more.

Default reminder settings

For new commitments, the reminder will default to 3 hours before the adoration commitment via the the adorer's notification preference. However, if that notification would be sent outside of daytime hours (8am–9pm), then it will be set to send the evening before at 8pm.

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Default commitment reminder settings

Troubleshooting

A commitment reminder notification is sent for a given date when the following conditions are all met:

  • The site is in Live mode. Learn more.
  • Adoration is available and open on the schedule for that date.
  • The adorer is responsible for that date. Learn more.
  • The commitment has a reminder notification enabled.
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