Help Center

Under Construction

Our new Help Center is under construction... please pardon the mishmash. We are building a tome of information to help you manage your We Adore Him account. If you notice anything missing or incorrect, simply let us know.

What is We Adore Him?

What is We Adore Him?
How do we track attendance? Can adorers check in?
How does billing work?
What kind of customer support do we receive?
Is this an app?
How does this work with folks who don't use newfangled technology?
I'm not "tech-savvy." Will this work for me?
Can adorers manage their own information, or do I have to do it all?
Why should we choose We Adore Him over other products on the market?
Is there a contract or a long-term commitment that we have to sign on to?
How many adorers or administrators can we have?
What about our adorers who speak Spanish?
Are there some demo videos I can watch?

Getting started

I signed up... now what?
Getting started with your We Adore Him site
How do I import my list of adorers?
How do I set up the Chapel Check-in Kiosk?
How do I customize and send the welcome email to new adorers?
What does my We Adore Him phone number do?
How can my phone recognize my We Adore Him phone number?
What is Onboarding mode and Live mode?
How do I receive donations?
Can you recommend any resources to help us start or expand our adoration program?

Schedule

How can I set minimum and maximum adorer constraints on my schedule?
What happens to commitments when I close an hour on the schedule?
How do I print the schedule?
How do I schedule adorers around Daylight Savings Time?

Adorers

How can I view all adorers?
How do I import my list of adorers?
How can I print a directory of adorers and substitutes?
How can I communicate chapel access codes or PINs to adorers?
How can I view the text message history?
How do I change an adorer's notification method?
How can I quickly update everyone's email address?
How do I send a bilingual bulk message?
What can captains do?
Is there a roster of adoration commitments and substitutes for hourly captains?
How can I get a list of the first and last names of all adorers?
Can one We Adore Him site be used for multiple parishes?
How can I protect my adorers' privacy?

Adoration commitments

How can I create a commitment on behalf of an adorer?
How can I change an adorer's commitment?
How can I view all adorer commitments?
How can I delete a particular commitment date, or assign it to another adorer?
How can I delete multiple commitments?
Can a commitment be paused or suspended?
Is there a roster of adoration commitments and substitutes for hourly captains?
What happens to commitments when I close an hour on the schedule?
Are adorers sent a reminder for one-time substitution commitments?
Can we change the length of an adoration commitment?

Substitute requests

Are substitute requests created automatically for hours with no commitments?
Do all adorers get notified of every substitute request?
How are substitute requests claimed?
How can adorers respond to multiple substitute invitations via text message?
What happens if an adorer misses a sub request phone call?
Are adorers sent a reminder for one-time substitution commitments?
How can I delete a particular commitment date, or assign it to another adorer?
Is there a roster of adoration commitments and substitutes for hourly captains?

Attendance tracking (visits)

How do we track attendance? Can adorers check in?
How do I set up the Chapel Check-in Kiosk?
How do guests check in to adoration?
How can I review all adoration visits?
Do you have a paper check-in sheet?

En Español

What about our adorers who speak Spanish?
How do I view the website and the Chapel Check-in Kiosk in Spanish?
How do I send a bilingual bulk message?

Billing & Donations

How does billing work?
How do I receive donations?
Can adorers make one-time donations?
Is there a donations report?

Miscellaneous

We Adore Him Terms of Service Agreement

If you can't find the answer to your question on these pages, please contact us.