Help Center
- What is We Adore Him?
- How do we track attendance? Can adorers check in?
- What is the cost to use We Adore Him?
- How can I contact customer support?
- Is this an app?
- How does this work for folks who don't use newfangled technology?
- Can adorers manage their own information, or do I have to do it all?
- Why should we choose We Adore Him over other products on the market?
- Is there a contract or a long-term commitment that we have to sign?
- How many adorers or administrators can we have?
- What about our adorers who speak Spanish?
- Are there some demo videos I can watch?
- How do I sign up?
- How do I sign up?
- I signed up... now what?
- Getting started with your We Adore Him site
- How do I import our list of adorers?
- How do I import our list of commitments?
- How do I set up the Adoration Check-In Kiosk?
- How do I customize and send the welcome email to new adorers?
- What does our We Adore Him phone number do?
- How will adorers recognize our We Adore Him phone number?
- What is Onboarding Mode and Live Mode?
- How do I post a sitewide message for all adorers to see?
- How do I send a custom message to all adorers?
- How do we receive donations?
- Can one We Adore Him site be used for multiple parishes?
- Can you recommend any resources to help us start or expand our adoration program?
- What do the various colors on the schedule mean?
- How do I edit an hour on the schedule?
- How do I make bulk changes to the schedule?
- How do I open adoration for a monthly schedule (like First Fridays)?
- How do I show a custom hour description on the schedule?
- How can I set minimum and maximum adorer constraints on the schedule?
- What happens to commitments when I close an hour on the schedule?
- How can I collapse the schedule to show only open adoration hours?
- How does Staggered-Start Mode work?
- How do I print the schedule?
- Can we print paper check-in sheets?
- How do I schedule adorers around Daylight Savings Time?
- What is an adorer account and how do I create one?
- How do I add an adorer to the substitute list?
- How do I import our list of adorers?
- Can adorers share an email address or phone number?
- How can I view all adorers?
- How can I require an approval workflow for new adorers?
- How do I customize and send the welcome email to new adorers?
- How can an adorer login who doesn't know their password?
- How can I print a directory of adorers and substitutes?
- How can I see what adorers see?
- How do I send a custom message to all adorers?
- How can I communicate access codes or PINs to adorers?
- What is the purpose of the "gender" field?
- How do I change an adorer's notification method?
- How can I quickly update everyone's email address?
- How can I get a list of the first and last names of all adorers?
- How do I add internal notes for each adorer?
- What is the difference between "active" and "blocked" adorers?
- How can I protect adorer privacy?
- How do I send a bilingual bulk message?
- What do the adorer ratings mean?
- How do I import our list of commitments?
- How can I create a commitment on behalf of an adorer?
- How can I change an adorer's commitment?
- Can adorers make ongoing commitments other than weekly?
- Can a commitment have an end date?
- Can the length of an adoration commitment be something other than 1 hour?
- How do commitment reminder notifications work?
- Are adorers sent a reminder for one-time substitution commitments?
- How can I delete a particular commitment date, or assign it to another adorer?
- How can I view all adorer commitments?
- How can I delete multiple commitments?
- Can a commitment be paused or suspended?
- What happens to commitments when I close an hour on the schedule?
- Is there a roster of adoration commitments and substitutes for hourly captains?
- Can adorers make commitment "reservations" for not-yet-available adoration hours?
- How does the Substitute Finder work?
- How do adorers request a substitute?
- Are substitute requests created automatically for hours with no commitments?
- When does the Substitute Finder start sending invitations?
- Are all adorers notified of every substitute request?
- How are substitute requests claimed?
- Can I cancel a claimed substitute request?
- Can a substitute request be restarted or sent again?
- How can adorers respond to multiple substitute invitations via text message?
- What happens if an adorer misses a substitute invitation phone call?
- Are adorers sent a reminder for one-time substitution commitments?
- How can I delete a particular commitment date, or assign it to another adorer?
- Is there a roster of adoration commitments and substitutes for hourly captains?
- How do we track attendance? Can adorers check in?
- How do I set up the Adoration Check-In Kiosk?
- Can adorers check out of adoration?
- How do guests check in to adoration?
- What happens when the kiosk goes offline?
- Can I get notified when nobody checks in for adoration?
- How do I view adorers who never checked in to adoration?
- Can adorers check in with a mobile device?
- Can we print paper check-in sheets?
- How can I review all adoration visits?
- How to I add or edit visits?
- How do I contact guest adorers?
- What does our We Adore Him phone number do?
- How will adorers recognize our We Adore Him phone number?
- How do we set the transfer phone number?
- How do I send a custom message to all adorers?
- How do I send a text message to an individual adorer?
- How do I change an adorer's notification method?
- How can I view the text message history?
- How can adorers respond to multiple substitute invitations via text message?
- What happens if an adorer misses an automated phone call?
- What happens if an adorer misses a substitute invitation phone call?
- Are text messages and phone calls made overnight?
- What if an adorer isn't receiving text messages?
If you can't find the answer to your question on these pages, please get in touch with us.