How can I view the text message history?
Your We Adore Him phone number can send text messages. The complete history of sent and received text messages is available at Admin » Text messages.
Some things to note:
The "Direction" field indicates whether the message was sent ("To adorers") or received ("From adorers").
By default, this page shows all messages received from adorers so that you can quickly find important inbound messages. If you find messages from adorers who expected a human response, you may want to let them know that your We Adore Him phone number is an automated response system.
Use the "Adorer" filter to see the history of messages to a specific person. You can also use the "Conversation" button on any message to see that adorer's text message history in a chat-style format. Super helpful! 👏
Change the "Status" field to "Undelivered" to find text messages which never reached the intended adorer. You may want to contact these adorers to ask if their phone number is a landline (and then change their notification preference).
The text message logs are automatically updated every hour. To manually refresh the logs, use the "Refresh" button in the top right corner.