How do I customize and send the welcome email to new adorers?

How do I customize and send the welcome email to new adorers?

The welcome email is sent to an adorer after their account is created on We Adore Him. It includes a helpful one-time login link which adorers can use to set their passwords, a link to the tutorial video found on your Help page, and any other important information you think they need to know.

Customize the welcome email

You can review and edit the welcome email at Admin » Settings » Onboarding.

Certain tokens will be replaced with customized values when the email is sent to an individual adorer. These are explained in the help text on the subject and body fields.

If you want to reset the email template to our initial recommended welcome email template, click the link in the body field help text.

Test the welcome email

To receive a copy of the test email, visit your Dashboard, click the dropdown arrow next to "Edit my account", and click "Send welcome email".

Send the welcome email to a particular adorer

To send an adorer the welcome email, visit Admin » Adorers, scroll to the adorer, click the dropdown arrow next to "Edit", and click "Send welcome email".

Send the welcome email to multiple adorers

To send multiple adorers the welcome email, visit Admin » Adorers, filter the list of adorers as desired, click the dropdown arrow next to "Send Bulk Message", and click "Send welcome email".

A confirmation dialog will appear to indicate how many adorers will receive the welcome email. Note that only adorers with an email address will be included in this list.

Alternatively, you can click the "Send Bulk Message" button and then click the "use welcome email" link above the Email Body field to populate this form with your welcome email template. This allows you to customize the email for one-time use without affecting your welcome email template. You can click "Send test email" to receive a copy of this email before sending it to all of your adorers.

Other considerations

  • If your site is configured to require an activation code to sign up, and an adorer registers without an activation code, their account will remain blocked until an admin activates it, at which point the welcome email will be sent to the adorer.

  • An adorer without an email address on their account won't receive the welcome email. However, if they have a phone number on their account, they can text their email address to your We Adore Him phone number and it will be added to their account and a copy of the welcome email will be sent. Learn more.

  • There is a separate email sent to guests who check in to adoration on your kiosk. You can review and customize this email at Admin » Settings » Chapel.

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