What is Onboarding Mode and Live Mode?
Your site starts in Onboarding Mode, which is helpful while populating your We Adore Him site with adorers and adoration commitments and testing everything out.
In this mode:
- Adorers can sign up and make adoration commitments, but they will not receive commitment reminder notifications.
- Adorers can request substitutes, but these requests are "paused" to prevent sending substitute invitation notifications. However, you can manually "start" a substitute request for testing purposes.
- You can check in on the Adoration Check-in Kiosk, but commitments won't get converted to "visits" to prevent your visit history from filling up with un-checked-in visits.
- When an administrator or captain populates the schedule with adoration commitments, other administrators and captains won't get notified of this activity.
When should we switch to Live Mode?
When you are ready for We Adore Him to perform automated actions (e.g., sending commitment reminders and substitute invitations), switch your site to Live Mode.
Switch your site to Live Mode with the Website status field at Admin » Settings » Account.
Can I use Onboarding Mode for only part of my schedule?
Site modes apply to the whole site. If your program is already live and you want to gather sign-ups for hours that are not open yet, use coming-soon hours instead. They let adorers reserve their spot on specific hours while the rest of your schedule runs normally.
Will switching to Live Mode send the welcome email automatically?
Nope! After you go live, you should send the welcome email to any adorers you have not already sent it to.