Pausing Commitments
Can a commitment be paused or suspended?
If an adorer needs to temporarily postpone their adoration commitment (for example, if they get sick or they are planning extended travel), there are a few ways that you can handle this.
Requesting Substitutes
You can request substitutes for the upcoming weeks until the adorer can return to adoration. This keeps the adorer's commitments on the schedule and uses the system to fill in the gaps by finding substitutes.
Marking the Adorer Inactive
If the adorer wants everything to go quiet for a while, edit their account and set their Status to Inactive. Their commitments stays in the system, but they are not included on the schedule.
Their account becomes Active again the moment they log in, or check in as a guest on the Adoration Check-In Kiosk, or text or call your We Adore Him phone number, and their commitments reappear on the schedule.
Assigning or Deleting Commitment Dates
You can also assign the dates to another adorer, or delete them altogether.
Backing Up the Commitment and Then Deleting It
Alternatively, you can "back up" the commitments for future reference, and then delete them.
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Visit Admin » Commitments and click Export to download a copy of your current list of commitments.
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Visit the adorer's dashboard, edit their account, and add a note in the Internal Notes field. Something like, Out of the country until 9/1, commitment was Thursdays at 3 PM.
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Finally, delete the adorer's commitments.
Later, after the adorer's availability returns to normal, you can recreate the commitments after consulting your notes.
Additional Considerations
If your adorer is planning ahead and will be unavailable on a specific date, you can set a commitment end date.