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Kiosk Offline Mode

What happens when the kiosk goes offline?

The Adoration Check-In Kiosk requires an internet connection to allow adorers to check in and out of their adoration visits.

If the internet should go offline for any reason, adorers cannot check in via the tablet kiosk.

When that happens, an Offline Message and the Mobile Check-in QR Code are displayed on the kiosk until the internet connection is restored.

Offline message and QR Code on the kiosk
Offline kiosk with custom offline message and Mobile Check-In QR Code
Offline message and QR Code on the kiosk
Offline kiosk with custom offline message and Mobile Check-In QR Code

You can customize this message to ask your adorers to check in with paper check-in sheets, call the IT person at the parish, etc.

Customize this message with the Offline message field at Admin » Settings » Attendance.

After the kiosk is offline for at least 10 minutes, administrators and captains are notified if the Kiosk is offline admin notification is enabled on their account.

Also, the Timeline page shows when the kiosk was offline, alongside the visits scheduled during that time.

Is your kiosk currently offline: See these troubleshooting steps for getting it back online.