How can I track all adoration visits?
There are several ways to view all of your adorer's visits to your adoration chapel.
On the Admin » Visits page, you'll find a table which shows the most recent adoration visits. Use the filters at the top of the page to reduce the results to just what you're looking for.
Some things to note:
A scheduled visit is one which started first as a commitment, and was converted to a visit at the moment that the adoration commitment started.
A confirmed visit is one where the adorer checked in at the kiosk. If they forgot and you know they were there, you can confirm the visit by clicking the "No" button in the "Confirmed" column (to change it to "Yes").
A substitute visit is one where the originally scheduled adorer requested a sub (online or offline) and another adorer claimed that sub request, or simply checked in as a guest substitute in the chapel.
A visit is considered late if it was scheduled and the adorer checked in after their adoration commitment started.
A guest visit is one where the adorer clicked the "Guest" button to check in. It may have been automatically linked to their adorer account, and they may have then checked in as a sub for a scheduled adorer. The guest contact information is displayed on this page, but you cannot send bulk messages to guests that don't have an account (though, you can export this information to contact them outside of We Adore Him... see below).
There are several interesting ways to use this page:
Contact adorers who missed their adoration commitment in the last week (or simply forgot to check in):
- Change the "Show" filter to "Unconfirmed visits".
- Change the "Date" filters to the last week.
- Click the "Messages these adorers" button.
See who was late to adoration:
- Change the "Show" filter to "Late check ins".
See everyone who checked in for a 3 AM visit:
- Change the "Show" filter to "Confirmed visits".
- Change the "Time" filter to "3:00 AM".
Find all adoration visits for a particular adorer:
- Change the "Adorer" filter to a specific adorer.
Invite guests to consider making an adoration commitment or to become a sub:
- Change the "Show" filter to "Guest visits".
- Click the "Export visits" button to download a CSV which contains the contact info for your guests.
- Contact those guests without We Adore Him accounts to invite them to your website.
On the Schedule page, all adoration visits appear in a week-at-a-glance calendar view.
Some things to note:
Only past hours show adoration visits (and future hours show commitments).
Confirmed visits (see above) appear with a checkmark icon after the adorer name.
If the visit was linked to an adorer, then the color of the adorer's name indicates the adorer's gender (green is male, pink is female). Otherwise, it will appear in black text.
Hover over past hours on your schedule to view more information about the visits in that hour, such as the time they checked in, and links to view and edit the adorer (if the visit was linked to an adorer account).
Navigate to past weeks to get a sense of any gaps in attendance.
On any adorer's Dashboard page, click the "Visits" link in the top right to view that adorer's history of adoration visits.