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See and Fix Text Message Delivery Problems

Your We Adore Him phone number carries commitment reminders, substitute invitations, and replies between your chapel and your adorers. Once in a while a number stops receiving them, and until now the usual way to find out was to message that person and hit an error.

Now a phone number that can't receive text messages appears in red with an alert icon wherever it's displayed. Hover over the icon to see what happened.

Popover on a phone number that cannot receive text messages
A phone number that can't receive text messages

If the number is fine after all, perhaps a wrong number that has since been corrected, click Enable Text Messages and messages resume immediately. A blocked number offers Unblock instead. Adorers can do the same for their own number from their Dashboard.

To find everyone with a delivery problem, go to Admin » Adorers, click the Phone filter, and choose Has a suppressed phone number.

We also taught We Adore Him to recognize which delivery failures are only temporary, like a phone that was switched off, so a single missed message no longer sidelines an adorer you can still reach.

Suppressed email addresses work the same way, and the Admin » Emails page now shows those warnings too. Learn more about text message troubleshooting and email troubleshooting. God bless! 📱