Privacy & Security Policy

Overview

  1. All data entered in We Adore Him belongs to your church or organization. We Adore Him is simply the means by which your church or organization stores that data and communicates with you. We Adore Him cannot control what your church or organization chooses to do with the data.

  2. Access to your contact info is limited to admins and captains. Only your We Adore Him site's administrators and captains (not regular adorers) will have access to some of your info (like your name, email address, phone number and any other custom info that they gather from you).

  3. We will never sell or rent your information. We will never share your information with anyone other than your We Adore Him site's administrators and captains (i.e. your church or organization).

  4. We Adore Him is committed to the privacy and protection of personal information, and has put state-of-the-art safeguards in place to protect it from any unauthorized access.

For more details, please read below.

At Mediatrix Digital LLC d/b/a We Adore Him ("We Adore Him," "we," "us," "our"), we take your privacy seriously. We will never sell or rent your information. We will never share your information with anyone other than administrators and captains of your We Adore Him site (i.e. your church or organization). Any information you provide will be held with the utmost care. By using We Adore Him (the "Service"), you acknowledge that you accept the practices and policies outlined in this Privacy Policy. If you have any questions, please feel free to contact us.

Information We Collect From You

All of the Personally Identifiable Information (PII) you enter during the We Adore Him registration process is saved in our databases. This may include any or all of the following: name, email address, phone number, mailing address, parish, gender, language, adoration commitments, and other account settings. This information may also be obtained when you call, email, or chat with us (for support or otherwise) or when you or a church or organization you are connected with use our Service.

All of the information required is either for the function of the We Adore Him Service or for the benefit and use of the church or organization you are connected with. This privacy policy does not cover how your church or organization may use or share data that they collect using our services.

We will also collect additional information for payment purposes (billing address and credit card information) if you decide to start your We Adore Him site.

We automatically collect other typical web traffic information such as IP address, browser type and version, platform and operating system that you use, geographic location, pages you view, how you got to our services, when you update your information, when you communicate with us, data about your use and your members’ use of our Service (including emails and text messages sent, replies, link clicks, open rates), and issues you encounter when visiting We Adore Him. These items help us improve our services, but do not tell us anything personally identifiable about you.

Additionally, we may capture and analyze other kinds of user data for the purposes of research and other helpful insights. Any findings of such research will not include any PII.

Accessing/Editing/Updating Your Account

You are able to view your account information and control how some of your personal information is shown to other people in your "My Dashboard" page. Your email address and phone number are never displayed publicly by design. If you need to make changes to your personal information, you can do so in one of three ways: 1) by logging in to your account and visiting your "My Dashboard" page; 2) by having an administrator or captain at your church or organization update your information; or, 3) by contacting us directly.

You understand and acknowledge that, even after removal of PII, copies of data may remain viewable in cached pages, archives and storage backups or if other users have copied or stored your data. We will make reasonable efforts to remove the data under our control that is not part of another adorer’s account.

Please be aware that no security measures are perfect or impenetrable and that we are not responsible for circumvention of any security measures contained on the We Adore Him Service. We Adore Him does not encourage you to make any PII public other than what is necessary for you to use our Service.

Deleting Your Account

You may request deletion of PII that you have provided to us by contacting us. We will remove your PII from our database on your request, but this information may remain in our server logs as part of our standard backup procedures, unless prohibited by contract or law. We Adore Him retains this information for purposes such as diagnosing problems with the Service and for auditing legal investigations, but reserves the right to delete this information in accordance with its standard business practices in effect from time to time.

Further, information and other content you have provided may remain visible elsewhere to the extent such content was copied or stored by other users. In addition, certain types of communication you send to other users cannot be removed, such as text messages sent to your We Adore Him site's automated phone number.

An administrator or captain from your church or organization within a We Adore Him site is able to provide information about you to your account; if you would like to remove or amend that information, you may have to contact and work directly with that administrator or captain.

Note, if you are a member of a We Adore Him site and you request to delete your account, We Adore Him may notify the We Adore Him site you are affiliated with of your deletion request.

How We Use Your Information

The PII you provide us is used:

  • To provide the requested Service to you;
  • To authenticate your identity;
  • To provide you with useful content;
  • To ensure the proper functioning of our Service;
  • To offer and improve our Service;
  • To provide you with requested information or technical support;
  • To communicate with you about new features;
  • To facilitate your movement through our website or your use of our Service.

Some information we collect and use in an aggregate and anonymized way to help improve our Service. If personal information is included, we treat it carefully like all other PII. Additionally, our team of engineers may also have access to other PII or information about actions taken by a user within the system in order to provide support to customers or improve our Service.

If you provide us your email address or phone number, We Adore Him may send you administrative messages (such as updates, notifications, newsletters, and other news) relating to the Service or to respond to communications from you. By maintaining a We Adore Him account and/or not opting out of receiving information from We Adore Him, you acknowledge and agree that you may receive email or text messages from your We Adore Him site administrators and from the We Adore Him company. Receiving these messages may cause you to incur usage charges or other fees or costs in accordance with your wireless or data service plan. Any and all such charges, fees, or costs are your sole responsibility. You should consult with your wireless carrier to determine what rates, charges, fees, or costs may apply. We may receive a confirmation when you open an email from us if your computer supports this type of feature.

The PII that you provide us is not shared with other parties except in the following situations:

  • We Adore Him sites where you have an adorer account: The administrators and captains of We Adore Him sites where you have an adorer account will have access to some of your info (like your name, email address, phone number and any other custom registration info that they gather from you). This is what allows your church or organization to use the We Adore Him Service for their own organizational registration process and to save you the hassle of having to enter the same info again separately into their system. Other non-administrative users of a We Adore Him site will not have access to any of your PII. If you do not want a church or organization to have access to any of your contact info, do not create an adorer account on their We Adore Him site.

  • Law Enforcement: In order to comply with the law and to enforce our policies we may be required to provide personal information to law enforcement officials.

We will never give access to any of your information to third parties unless explicitly requested to do so by you or one of your We Adore Him site administrators who already has access to such information in We Adore Him. We will never sell your information to anyone.

Be aware that some information you may provide (such as when sending a text message to your We Adore Him site's automated phone number) could be collected and used by your We Adore Him site's administrators and captains. We Adore Him is not responsible for what other We Adore Him users may do with your PII or sent text messages. We cannot control the actions of anyone with whom you or any other We Adore Him users may choose to share information. Therefore, we cannot and do not guarantee that content you or any user posts using the We Adore Him Service will not be viewed by unauthorized persons.

Email, Text Messages and Other Notifications/Opting Out

The actions that cause most emails, text messages, or other notifications to be sent to you can be configured in your "My Dashboard" page once you’ve logged in to your We Adore Him site. For example, you can unsubscribe from commitment reminder notifications and substitute invitation notifications.

Some actions on We Adore Him may automatically send an email or text message to you – such as during the registration process. These are necessary. Additionally, we will occasionally send out messages to all administrators and captains on We Adore Him for important updates or other transactional communication. You can unsubscribe from these emails by clicking the "unsubscribe" link at the bottom of these emails.

Privacy of Children

We require that all users of We Adore Him be at least 13 years old or have the permission of a parent or legal guardian. We rely on the person(s), church or organization using the We Adore Him Service to get permission from each child’s parent when collecting this information. We do not specifically market to children under the age of 13 years old.

Security

The security of PII is a top priority for We Adore Him. All sensitive PII you submit to us is sent using Transport Layer Security (TLS) or similar encryption technology. This technology prevents your information from being read as it is transmitted over the internet. This encrypted data is stored on a secure server, which has access restricted to authorized We Adore Him personnel.

The transmission of information via the internet, email or text message is not completely secure. Although we will do our best to protect your PII, we cannot guarantee the security of your information transmitted through the Service or over email and text; any transmission is at your own risk. Once we have received your PII, we will take appropriate technical and organizational measures to safeguard your PII against loss, theft and unauthorized use, access or modification. If We Adore Him knows or becomes aware of a security breach of its users’ PII, We Adore Him will notify affected users as required by applicable laws and may post a notice on the Service as required by applicable law(s).

We Adore Him uses third party partners to provide some of the necessary hardware, software, networking, storage, and related technology required to provide this Service. We may share PII with such service providers. This policy does not apply to these third party partners that we do not own or control, even if they help us operate our Service. We do require any third party partner with which we may share PII to protect that data in a manner consistent with this policy and to limit the use of such PII to the performance of services for We Adore Him.

Payment processing services on We Adore Him are provided by third party partners and are subject to the third parties’ terms and privacy policies. As a condition of We Adore Him enabling payment processing services through third party partners, you agree to provide We Adore Him with accurate and complete information about you and your entity (if applicable), and you authorize We Adore Him to share it and transaction information related to your use of the payment processing services provided by third party partners. Credit card numbers are not stored by We Adore Him (they are stored by a trusted 3rd party) and they are stored in an encrypted fashion that is PCI (Payment Card Industry) compliant.

Be aware, you should not forward any emails you receive from the We Adore Him system on to other people. Any emails sent to you are meant for you alone and may contain tokenized links (which allow access to your account) or other PII which should not be given to other people.

In order to further protect your personal information, we require the use of a password when accessing your account on We Adore Him. We recommend that you use a password greater than 6 characters and that is made up of both numbers, letters and symbols. We also recommend changing it regularly (such as monthly) and that you use a password that is unique from any passwords that you use on any other systems. If you forget your password you can click the "Forgot Password" link on the login form. This process will help you access your account again. To change your password, first log in to your account and then select the "Edit My Account" option from your "My Dashboard" page.

Tracking Technologies

We use cookies and javascript in numerous ways to support many of the basic functions of the We Adore Him Service. If you block or turn off cookies and/or javascript in your browser you may not be able to fully use We Adore Him.

Other technologies, such as web beacons, may be used to track your use of our Service (such as opening an email). The information obtained helps networks better understand and communicate with their members (i.e. you).

Data Storage

We own the code, databases, and all rights to every aspect of the We Adore Him Service. You retain all other rights to your data. We do frequent backups of all data to secure servers in order to protect the loss of your data.

We Adore Him and the GDPR

The purposes for which We Adore Him collects your PII or Personal Data, the categories and specific types of Personal Data we collect, and our practices and policies regarding your Personal Data are described in this Privacy Policy. As discussed in this Privacy Policy, We Adore Him makes it easy for you to access, correct, delete, or demand deletion of your Personal Data. You may object to our processing of your Personal Data by emailing us, although if you prohibit our processing, it may make our Service either impossible to offer or less useful. Any of those requests should be sent by contacting us. Should you ever wish to leave We Adore Him and take an electronic copy of the Personal Data and information we have collected about you, you may make that request by contacting us.

Notification of Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we decide to change this privacy policy in any material way, we will notify you here, by email, or by means of a notice on the We Adore Him website prior to the change becoming effective. In all cases, your continued use of our Service constitutes acceptance to any such changes.

Questions or Concerns

If you have any questions or concerns regarding privacy when using the We Adore Him Service, please contact us with a detailed message. We will make every effort to resolve your concerns.

Everything contained in our Privacy and Security policies must be viewed in light of, and give precedence to, the Terms of Use Agreement.

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